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PhoneTree Pro®

Auto Dialer for Patient reminders
Automatic Dialer for Emergencies

Automatic Dialer and Reminder Solution for Busy Professionals

PhoneTree Pro® is designed for busy professionals - doctors, lawyer, attorneys, chiropractors and others having many clients or patients and busy schedules. PhoneTree Pro provides the easiest way for reducing or eliminating no-shows, which with PhoneTree Pro, can be cut as much as 80%. A polite reminder from the Pro system (with optional confirmation) can keep your flow and clients and patients running smoothly and save your staff countless hours attempting to make contact prior to appointments.

Click here for Patient Reminder
Frequently Asked Questions

Provide Information Quickly

With a professional automatic dialer, you can let your patients and clients know when you won't be available for them. Studies have shown that one of the greatest areas of dissatisfaction for the people you serve is not being there for them, especially when they have an appointment. Professionals frequently have emergencies or situations that can't wait. It's part of the profession. With PhoneTree Pro, as soon as you're aware of an event that will keep you away from your scheduled appointments, you can automatically dial affected people quickly, efficiently and with little effort. Your messages can even include the appointment times and names of those you'll call. Someone on your staff will no longer have to disrupt their schedule attempting to contact your patients or clients.

PhoneTree Pro Features

  • Auto Dial unique messages by provider, location and practice
  • Professionally recorded custom messages
  • Automatic Answering Machine Detection
  • Automatic switching between Daytime and Nighttime recordings
  • 16 bit digital sound quality
  • Pulse and Touch-tone compatible
  • Makes continued attempts to contact those who aren't available - Automatically!
  • Multi-practice setup available
  • Call transfer option - by practice or individual
  • User definable start and stop times and days
  • Detailed on-screen and printable reports
  • Detailed log provides an audit trail
  • Multi-lingual via touch-tone selection
  • Called parties can repeat messages by pressing a touch-tone key
  • Ability to individualize messages by name (library included)
  • Automated Nighttime data loading and daytime call initiation
  • Easy Installation - less than 2 hours to set up the system for your practice

Flexible Configuration

PhoneTree Pro can be configured to support everything from one person practices to multi-practice/multi-specialty organizations. And for practices with multiple individuals, unique messages can be tailored for each individual. You'll be able to individualize functions such as call transferring, message scripting, nighttime messages, touch-tone responses and a host of other automatic dialing functions.

Calling Capacity

PhoneTree Pro supports from 1 to 32 telephone lines, and the system can be sized to your practice at the time of installation. Pro is easily expandable, so as your practice grows, you'll be able to add line modules to accommodate your new requirements.

Keep Patients Informed

PhoneTree can deliver messages to patients with delinquent accounts. You can ask patients to reschedule after inclement weather or you can let them know when they are due for flu shots, other immunizations, screenings and regular check-ups. PhoneTree supports multiple calling sessions, providers and locations - delivering unique messages to each patient.

Uncompromised Sound Quality

And you'll deliver your messages with professionally recorded, crystal-clear 16 bit sound. Listen to some of our in-use examples directly below.

Appointment Confirmation - Single Provider
Click Here to Play Message (892k wav file)
"This is Dr. Andrew's office calling to confirm your appointment on Monday, April 12 at 8:30 a.m. To confirm that you will be able to keep your appointment, please press 1 now. If you have any questions or need to reschedule, please call our office during regular business hours at 555-1212 or you may press 0 and stay on the line to speak with a receptionist. We look forward to seeing you at Dr. Andrew's office on Monday, April 12 at 8:30 a.m. Thank you and have a nice day."

Patient Name
Click Here to play Message (739k wav file)
"This is the Watson County WIC clinic calling to confirm an appointment for Susan with Dr. Ellis on Friday, June 22 at 11:45 a.m. If you have any questions or need to reschedule, please call our office between 9 a.m. and 5 p.m. at 555-1212. We look forward to seeing you at the Watson County WIC clinic on Friday, June 22 at 11:45 a.m. Thank you and have a nice day."

Large Multi-Provider
Click Here to Play Message (907k wav file)
"This is Orthopedic Specialists calling to confirm your physical therapy appointment with Dr. Denton at our Main Street office on Friday, November 16 at 2:00 p.m. In order to avoid delays, please arrive fifteen minutes before your appointment. Remember to bring your x-rays and your insurance card. If you have any questions about this appointment, please call our office during regular business hours at 555-1212. We look forward to seeing you at Orthopedic Specialists on Friday, November 16 at 2:00 p.m. Thank you and have a nice day."

Recall Reminder
Click Here to Play Message (518k wav file)
"This is Dr. Thompson's office calling. According to our records, your child is due for an immunization. Please call our office at 555-1432 to schedule a visit before the fall school year begins. Dr. Thompson is committed to keeping your child healthy and happy. We look forward to hearing from you soon."

Cancellation Notification
Click Here to Play Message (611k wav file)
"This is Brooks Health Care calling to reschedule your appointment with Dr. Steven. Someone from our office will call you as soon as possible to reschedule, or you may call us at 555-7879. We apologize for any inconvenience this may cause. If you need to hear this message again, press the Star key now. Thank you and have a nice day."

System Requirements

You'll be able to interface Phone Tree Pro with one of your existing computers. It will easily connect with your already installed data processing resources through one of the systems' USB ports. All you'll need is a computer running Windows 98, 2000 or XP.

Warranty, Service and Support

All PhoneTree Pro systems are warranted for one full year on all hardware and software components, and new users receive 90 days of free technical support. Extended service contracts are available - speak to your sales representative for pricing. Also, PhoneTree Pro is designed for remote servicing. Same day service is available for most issues during the hours of 8:00 am to 5:00 PM EST. Email support is available 24 hours a day. Generally, Emailed responses are returned the same day.

Click here for Patient Reminder
Frequently Asked Questions

Contact Us Now!

If you're still sending out appointment reminders by mail that don't improve your no-show ratio or if someone on your staff is spending much of their time reminding patients about their appointments or when you won't be in the office - PhoneTree Pro would be an important asset for your practice. For additional information - click below on the 'Questions or Sales Quote' form directly below or contact a representative at:


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