Auto dialer systems designed by Talking Technology perform
inbound and outbound telemarketing functions. The PowerVoice
packages gather information for surveys and facilitate telephone
sales without intervention of sales people. Prospective buyers
are automatically directed thorough complete telemarketing structures.
And, if necessary, telemarketing structures can branch to a
depth of thirteen levels.
Inbound telemarketing systems direct callers that
reach the system by advertising or word of mouth. These inbound systems
provide callers with information about products and services
and facilitate lead generation.
Talking Technology's Goldmine and PowerVoice products
provide versatile and sophisticated inbound capabilities. Callers
can be provided with options for product information. Sales can
be closed by having customers interact with voice-driven questionnaires of up to
The questionnaire function provides callers with
a list of questions (example - name, address, credit card number,
etc.). The caller's answers are recorded and concatenated into a single voice
file for review remotely or from the computer's console. Inbound
telemarketing provides a vehicle for generating telephone sales
twenty-four hours a day. Contact
Sales at Talking Technology for additional information regarding
When an outbound dialing system contacts a person
- the system becomes an interactive sales tool. It is unimportant whether
that person called into the system or whether the system initiated the
call. Once a person is connected with the system, information can be gathered or dispersed, and there is always the capability of providing additional selections,
including sales tools over the phone. It is also possible to just advertise a porduct
or service and request that the called party leaves their name and telephone
number. Large numbers of people can be contacted about your product or service
and each of them will have the opportunity to leave their contact information. The messages including contact information are stored on the systems hard disk
for later retrieval. These responses are categorized on a per script basis and the
messages that were created can easily be retrieved from the computer or from a remote
Outbound dialing systems from Talking Technology provide
the functionality of inbound telemarketing with the addition
of one key factor. The caller does not call into the system
-- the caller is called by the system. PowerVoice
and Goldmine perform
outbound dialing on a single line. These systems make automated
outbound telemarketing calls to specific lists of customers, patients
clients or members.
and Goldmine outbound
dialers are capable of performing two modes of outbound dialing.
Automated outbound dialing can be accomplished by prefix dialing
or by dialing specific numbers from a list.
With prefix outbound dialing - the system administrator
enters a telephone exchange prefix (e.g.. 415). All ten thousand
numbers from the selected prefix are then systematically dialed.
Outbound dialing by Talking Technology's outbound telemarketing systems
is performed in an intelligent fashion - as not to call all
ten thousand numbers consecutively, but from an algorithm that
intelligently skips around the array of numbers until all numbers
Talking Technology's outbound dialers can dial numbers
from predetermined lists. Such a list might include members
of a a company, group, church, club or organization - or it
might include patients or customers. Also, it is quite easy to import a numbers
from external databases. The Goldmine system reads any phone numbers that
are in ASCII text format. The PowerVoice system is capable of importing a wide
variety of formatted information from external databases including Excel, Access,
Goldmine, DeLorme and most others.
Talking Technology has sold thousands of outbound
dialing systems to schools, government agencies, churches, medical
offices, clubs and police departments. Contact
Sales at Talking Technology for additional applications
for inbound telemarketing systems, outbound dialing systems
and automated outbound dialers. Also, check-out the Predator-Lite
Predictive Dialing System.
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