Auto dialer systems designed by Psychosoft perform
inbound outbound telemarketing functions. The BigmOuth
and Goldmine packages
gather information for surveys and facilitate telephone sales
without intervention of salespeople. Prospective buyers are
directed thorough complete telemarketing structures automatically.
And, if necessary, telemarketing structures can branch to a
depth of thirteen levels.
Inbound telemarketing systems direct callers that
reach the system by advertising or word of mouth. Inbound systems
provide callers with information about products and services
and facilitate lead generation.
Psychosoft's BigmOuth and PowerVoice products
provide versatile and sophisticated inbound capabilities. Callers
are provided with options for product information. Sales can
be closed by having customers interact with voice-driven questionnaires.
The questionnaire function provides callers with
a list of questions (example - name, address, credit card number,
etc.). The caller's answers are concatenated into a single voice
file for review remotely or from the computer's console. Inbound
telemarkeing provides a vehicle for generating telephone sales
twenty-four hours a day. Contact
Sales at Psychosoft for additional information regarding
When an outbound dialing system gets a person
- it becomes unimportant if that person called into the system
or whether the system initiated the call. Once a person is connected
with the system, information can be gathered or dispersed, and
there is always the capability of providing additional selections,
including sales tools over the phone.
Outbound dialing systems from Psychosoft provide
the functionality of inbound telemarketing with the addition
of one key factor. The caller does not call into the system
-- the caller is called by the system. BigmOuth
and Goldmine perform
outbound dialing on a single line. These systems make automated
outbound telemarketing calls to specific lists of customers,
clients or members.
outbound dialer is capable of performing two modes of outbound
dialing. Automated outbound dialing can be accomplished by prefix
dialing or by dialing specific numbers from a list.
With prefix outbound dialing - the system administrator
enters a telephone exchange prefix (e.g.. 415). All ten thousand
numbers from the selected prefix are then systematically dialed.
Outbound dialing by Psychosoft's outbound telemarketing systems
is performed in an intelligent fashion - as not to call all
ten thousand numbers consecutively, but from an algorithm that
intelligently skips around the array of numbers until all numbers
Psychosoft's outbound dialers can dial numbers
from predetermined lists. Such a list might include members
of a a company, group, church, club or organization - or it
might include patients or customers.
Psychosoft has sold thousands of outbound dialing
systems to schools, government agencies, churches, medical offices,
clubs and police departments. Contact
Sales at Psychosoft for additional applications for inbound
telemarketing systems, outbound dialing systems and automated