PhoneTree
Pro®
Automatic
Dialer and Reminder Solution for Busy Professionals
PhoneTree Pro® is designed
for busy professionals - doctors, lawyer, attorneys, chiropractors
and others having many clients or patients and busy schedules.
PhoneTree Pro provides the easiest way for reducing or eliminating
no-shows, which with PhoneTree Pro, can be cut as much as 80%.
A polite reminder from the Pro system (with optional confirmation)
can keep your flow and clients and patients running smoothly and
save your staff countless hours attempting to make contact prior
to appointments.
Provide
Information Quickly
With a professional automatic dialer, you can let
your patients and clients know when you won't be available for
them. Studies have shown that one of the greatest areas of dissatisfaction
for the people you serve is not being there for them, especially
when they have an appointment. Professionals frequently have emergencies
or situations that can't wait. It's part of the profession. With
PhoneTree Pro, as soon as you're aware of an event that will keep
you away from your scheduled appointments, you can automatically
dial affected people quickly, efficiently and with little effort.
Your messages can even include the appointment times and names
of those you'll call. Someone on your staff will no longer have
to disrupt their schedule attempting to contact your patients
or clients.
Flexible
Configuration
PhoneTree
Pro can be configured to support everything from one person practices
to multi-practice/multi-specialty organizations. And for practices
with multiple individuals, unique messages can be tailored for
each individual. You'll be able to individualize functions such
as call transferring, message scripting, nighttime messages, touch-tone
responses and a host of other automatic dialing functions.
Calling
Capacity
PhoneTree Pro supports from 1 to 32 telephone lines,
and the system can be sized to your practice at the time of installation.
Pro is easily expandable, so as your practice grows, you'll be
able to add line modules to accommodate your new requirements.
Keep
Patients Informed
PhoneTree can deliver messages to patients with delinquent accounts.
You can ask patients to reschedule after inclement weather or
you can let them know when they are due for flu shots, other immunizations,
screenings and regular check-ups. PhoneTree supports multiple
calling sessions, providers and locations - delivering unique
messages to each patient.
Uncompromised
Sound Quality
And you'll deliver your messages with professionally
recorded, crystal-clear 16 bit sound. Listen to some of our in-use
examples directly below.
Appointment Confirmation -
Single Provider
Click
Here to Play Message (892k wav file)
"This is Dr. Andrew's office calling to
confirm your appointment on Monday, April 12 at 8:30 a.m. To confirm
that you will be able to keep your appointment, please press 1
now. If you have any questions or need to reschedule, please call
our office during regular business hours at 555-1212 or you may
press 0 and stay on the line to speak with a receptionist. We
look forward to seeing you at Dr. Andrew's office on Monday, April
12 at 8:30 a.m. Thank you and have a nice day."
Patient Name
Click
Here to play Message (739k wav file)
"This is the Watson County WIC clinic calling
to confirm an appointment for Susan with Dr. Ellis on Friday,
June 22 at 11:45 a.m. If you have any questions or need to reschedule,
please call our office between 9 a.m. and 5 p.m. at 555-1212.
We look forward to seeing you at the Watson County WIC clinic
on Friday, June 22 at 11:45 a.m. Thank you and have a nice day."
Large Multi-Provider
Click
Here to Play Message (907k wav file)
"This is Orthopedic Specialists calling
to confirm your physical therapy appointment with Dr. Denton at
our Main Street office on Friday, November 16 at 2:00 p.m. In
order to avoid delays, please arrive fifteen minutes before your
appointment. Remember to bring your x-rays and your insurance
card. If you have any questions about this appointment, please
call our office during regular business hours at 555-1212. We
look forward to seeing you at Orthopedic Specialists on Friday,
November 16 at 2:00 p.m. Thank you and have a nice day."
Recall Reminder
Click
Here to Play Message (518k wav file)
"This is Dr. Thompson's office calling.
According to our records, your child is due for an immunization.
Please call our office at 555-1432 to schedule a visit before
the fall school year begins. Dr. Thompson is committed to keeping
your child healthy and happy. We look forward to hearing from
you soon."
Cancellation Notification
Click
Here to Play Message (611k wav file)
"This is Brooks Health Care calling to
reschedule your appointment with Dr. Steven. Someone from our
office will call you as soon as possible to reschedule, or you
may call us at 555-7879. We apologize for any inconvenience this
may cause. If you need to hear this message again, press the Star
key now. Thank you and have a nice day."
System
Requirements
You'll be able to interface Phone Tree Pro with one of your existing
computers. It will easily connect with your already installed
data processing resources through one of the systems' USB ports.
All you'll need is a computer running Windows 98, 2000 or XP.
Warranty,
Service and Support
All PhoneTree Pro systems are warranted for one full year on all
hardware and software components, and new users receive 90 days
of free technical support. Extended service contracts are available
- speak to your sales representative for pricing. Also, PhoneTree
Pro is designed for remote servicing. Same day service is available
for most issues during the hours of 8:00 am to 5:00 PM EST. Email
support is available 24 hours a day. Generally, Emailed responses
are returned the same day.
Click
here for Patient Reminder
Frequently Asked Questions
Contact
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